Emergency Services

If you are in immediate need of assistance, please call us at 651-455-5000.

Food Shelf


Neighbors’ Food Shelf assists hundreds of families each month.  Families receive a significant amount of food.

Neighbors operates the food shelf for northern Dakota County. It is perhaps the largest and most widely known of any Neighbors’ program. The generous support of people, churches, companies and organizations of all kinds provide food for individuals and families in need of short-term assistance. Each family served through the food shelf receives sufficient food for three meals a day for a week. Learn more about the food shelf…

Applying for emergency assistance:

Clients must:

  • Demonstrate they are in immediate need
  • Provide a picture ID
  • Live in our service area (See below) and
  • Provide verification of their address.
The forms of address verification we accept are:
  • Utility bills
  • Telephone bills
  • Cable bills
  • Letter from Dakota County
Ceil in the Food Shelf

All food donations are checked over by our volunteers.

If you live in our service area, but do not have one of these four forms of address verification, please call (651) 455-5000 to speak with an intake specialist.


Neighbors, Inc. Service Area:

  • South St. Paul
  • West St. Paul
  • Inver Grove Heights
  • Lilydale
  • Mendota
  • Mendota Heights
  • Sunfish Lake

All food donations are sorted by type and expiration date.

Neighbors’ volunteers contributed 9,853 hours of their time in 2013. They provided food to 14,339 people through the Food Shelf alone. Neighbors has other food programs as well with even more clients and volunteers.

About the Food Shelf

Neighbors accepts appointments on a first-come, first-served basis.  Thanks to our generous donors, including individuals and many local businesses, Neighbors is generally able to provide 21 meals worth of food to clients including milk, frozen meats, fresh produce, cereal, canned foods and often much more.  Neighbors’ Food Shelf uses the “Choice Model”; clients select their own grocery items using a cart by shopping with one of our volunteers or staff.

Emergency Grants

Neighbors provides Emergency Assistance grants that provide assistance to persons who qualify and who are at risk of eviction or utility shutoff. In addition, a limited number of persons who need car repairs to get to work or to deal with a crisis, or who need financial assistance dealing with a medical need such as a co-payment for necessary medicine are assisted each year.  This program is funded by Dakota County, the Federal Emergency Management Act and with Neighbors’ general operating dollars.

Holiday Programs

Neighbors’ “Love Your Neighbor” program is designed to help people who are financially unable to provide holiday gifts for their immediate family. The program is entirely dependent on the generosity of our donors, who provide money, new clothes and new toys.

NAPS (Nutritional Assistance Providing Food for Seniors)

Neighbors serves as the distribution point in northern Dakota County for this federally sponsored supplemental food program. Individuals 60 years of age or older that meet established income eligibility guidelines receive a monthly food package. To learn more or sign up for the program, please call the local Second Harvest Heartland office at 651-484-8214.

Clothes Closet: Open to the Public

The Neighbors’ Clothes Closet, sells high-quality, low-priced clothing. It is open over 40 hours a week and makes it possible for us to provide no-cost clothing to those individuals and families who are unable to pay.


Unfortunately, there is no space available at Neighbors to store furniture so we are unable to take delivery of used furniture or appliances. However, our furniture match program allows us to connect those who have furniture or appliances to donate with those in need of such items. Note: This program will be ending effective November 30th, 2018. Click here for more information.

Bakery Products

Several days a week volunteers stop by the local Cub, Walmart, Target, Aldi, Hy-Vee, Kwik Trip and Panera Bread stores in northern Dakota County and pick up their day-old bakery product and produce. Bread and bakery products are available in the lobby and people may visit once a day; often, fresh produce from the grocery stories and/or farmers markets is also available. We only ask that guests provide their first name and family size so we know how many people are served per year.


If you are in immediate need of assistance, please call us at 651-455-5000.